 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| More about Overnite Express |
Picking up packages and delivering them sounds easy enough. But once you get into the specific details, you find it is more complicated than that. Overnite Express has been built on these details – small and large. It is these details that their associates work toward every day and what sets them apart from the other overnight shipping companies. In 1992, Rob Ukropina, a graduate of USC's Marshall Business School, started Overnite Express. After finding no alternatives to the inflexible schedules of large overnight companies, unreliable messenger services and expensive next flight out options, he started a company that directly suited the needs of successful businesses. A year later, Doug Schneider, a local business professional, joined Overnite Express as Chief Operating Officer. Together, he and Rob continued to build the company, one detail at a time. When Phil Nabal joined the company as Vice President of Operations in 1994, it was the three of them that moved the company from a first-time entrepreneurial venture to a full-fledged competitive corporation. Throughout California and Nevada, Overnite Express is the preeminent leader in quality overnight shipping with our niche being our famous 9:00 PM drop-off time . Having extra processing time for their packages is one of the main things our clients love about the service, as well as the significant cost savings over national competitors. With one of our core values being "Attention to Detail," Overnite is emphatic about also providing the best possible service for our clients. The extraordinary level of customer service that is offered through Overnite Express cannot be done by large overnight companies because their size does not allow it. It is because of this customer service that we have grown from having one client in 1992 to now assisting over 6,000 companies throughout California and Nevada with their overnight deliveries on a daily basis. Inside our corporate headquarters, our state-of-the-art conveyor system is the only one of its kind in the country, allowing Overnite Express to be the technology leader in the industry. Our clients are offered innovative online shipping, real-time Internet tracking, instant e-mail confirmations, and sophisticated shipping software that downloads in seconds and prints out address forms on regular 8.5 x 11 sheets of paper. Because of the importance of our clients, Overnite Express offers certain things other overnight delivery companies do not. Such as, maintaining our 100% delivery guarantee by providing proactive address corrections for misaddressed packages. That is what we have built our business on, the 100% guarantee, at whatever cost to the company. Delivering over one million packages on an annual basis is not a small accomplishment, but by strictly servicing the states of California and Nevada, Overnite Express can offer our clients extraordinary services and benefits and yet still manage the daily details that are required to make our customers happy, successful and committed. |
